In the Camera drop down you will see three icons. Remote Device, Camera and Encode. Remote Device will allow you to add cameras to you NVR that are either connected to a PoE Switch or a Router. Camera will allow you to adjust settings for individual cameras such as Brightness, Contrast and day and night modes. Encode will allow you to adjust resolution and compression settings for individual cameras. To learn more about any of these options please click on the corresponding icon below

REMOTE DEVICE

If you click on Remote Device you will see the window shown below. This will allow you to discover devices that are not connected directly to your NVR like cameras that are connected to a switch or router. Notice that there are two lists of devices. The list on the bottom are devices that have already been added to your NVR. The list on the top are devices that have been discovered on your network. If the top list is blank click on search.

You can also search for a specific type of device by selecting it the type drop-down pictured below

You can add a device to your NVR by clicking on the checkmark box to the left of the listed device and then clicking on Add.

You can also delete devices that have been added to you NVR by clicking the check mark box to the left of the device and then clicking on Delete.

You can also manually add devices by clicking on Manual Add. You will then see a window pop up. You can now name the device, enter the devices IP address, select the Protocol Type if you are using cameras from a different manufacturer. Our cameras use Port 37777 but you can change this if you have cameras from another manufacturer. Please refer to your manufacturer’s documentation to determine the correct port number to use. Enter the User Name and Password for your camera or device. Lastly, select the Local Channel that you want the camera to appear on your NVR and click OK to add the device.

CAMERA

Clicking on camera will give you the ability to configure your cameras picture settings. You will see the window pictured below. You can change the camera you are working on by clicking on the Channel No: drop down and selecting the channel that the camera you wish to work on is on. From here you can adjust the brightness, contrast etc.

You can adjust settings for both the Day and Night modes of your camera by clicking on the drop down for Config Files and selecting either Day or Night

You can change how the camera image is displayed by clicking on the Flip drop-down menu. This will allow you to flip the image view and is useful if you have mounted your camera upside down or sideways. You can use this to rotate the image to suit your needs. You can also reverse the image by clicking the toggle switch next to Mirror just above the flip menu.

Our cameras have the ability to adjust how the camera exposes the overall image.(these options may not be available for cameras from a different manufacturer) You can adjust these settings by selecting one of the 3 options in the Backlight Mode drop down. By default, this is set to Off. When set to off the camera will analyze the entire image and adjust the Shutter Speed and Aperture to get the best overall exposure for the entire image. This is usually the best setting for most applications, however, there are instances where this may not be the best setting to capture specific details such as license plates for example. Below I have listed the three different modes, what they do and how they might be useful for specific applications.

  • Backlight

    • This will force the camera to properly expose the darkest areas of the image. This will, in turn, cause the brighter areas to be overexposed.

    • This is useful if you have a large window or large bright light source in the camera’s view that causes the areas of your image that you want to focus on to be too dark. This occurs because the camera sees that a large portion of the image is very bright and attempts to adjust for this by decreasing the overall brightness of the image which results in the dark areas becoming even darker. By setting the mode to backlight you are forcing the camera to disregard the bright area and focus on properly displaying the dark areas.

  • GlareInhibition

    • This will force the camera to properly expose the brightest areas of the image. This will, in turn, cause the darker areas of the image to be underexposed.

    • This is useful for capturing license plates or if you have a window or light source that is causing small areas of your image that you want to focus on to be too bright to see any details. This occurs because the area of the image that is very bright is not large enough for the camera to justify reducing the overall brightness as this would cause the majority of the image to be too dark. This can also occur because the area is so bright that in order to properly expose that area everything else would be black. By setting your mode to Glareinhibition you are forcing the camera to disregard the dark areas and properly display only the brightest areas of the image.

  • WideDynamic

    • This setting will make the camera take multiple exposures of the image to properly expose both the light and dark areas of the image and blend these exposures into a single image.

    • This is useful when you need both the light and dark areas of your image to be visible, this will, however, have a negative impact on the colors of your image as the camera attempts to blend the different exposures and can result in an unnatural looking image.

You can adjust how the camera determines which areas of the image are white by selecting one of the options in the white balance drop down menu. Simply select the type of light the best matches the light that your camera is seeing. This is useful if you notice that your image has an odd color.

Day an night mode will determine whether your camera shows a color or black and white image. By defualt, this is set to Brightness which means your camera will automatically determine if there is enough light to produce a quality color image. If the camera does not sense that there is enough light then it will automatically produce a black and white image. You can force the camera to produce a color image by selecting color you can also force the camera to produce a black and white image by selecting black and white.

ENCODE

Clicking on Encode will allow you to configure specific settings related to how your cameras record video and snapshots. This will also give you access to the Overlay function which will allow you to block off certain areas of your video as well as adjust what information is displayed in your videos such as time and date. You will notice that there are two colums, one labled Main Stream and one labled Extra stream also known as sub stream. The Main stream is what your NVR will record and is generally has the highest resolution and frame rate. The Extra stream or sub stream is what you will generally view on a mobile device. The Extra stream will always have a reduced resolution this is to save bandwidth and data when viewing the camera remotely.

You can change the Encode type by selecting one of the available options in the Encode Type drop-down menu. Depending on your camera you may not have all of the options shown here. The encoding type determines how your camera’s video will be compressed. Our cameras use H.265 which is currently the best compression type currently available.  In August 2016, Netflix published a comparison of H.264 and H.265 using video clips from 500 movies and TV shows using 6 different quality metrics and found that H.265 has 40–50% better quality at 1080p than H.264. H.265 has also been proven to reduce file sizes up to 50% when compared to H.264. We recommend that you use H.265 when possible. More information on video encoding can be found by searching the web.

You can change the resolution the camera records at by selecting one of the options in the Resolution drop-down menu. Depending on your camera you may have more or less options than shown here. Resolution relates to how many pixels are in the image. The more pixels the higher the resolution and the better the image will look.

You can adjust the Frames Per Second that your camera will record by selecting one of the available options in the FPS drop down menu. Depending on your camera you may have more or less options than are shown here. Your Frames Per Second will have a direct impact on how well you see moving objects. Generally the higher the FPS the better. For reference movies and TV are usually filmed at 24 frames per second which is real time. Most of our cameras can record at 30 frames per second with some capable of recording up to 60 FPS. Reducing your frame rate can save space but will be at the cost of moving details.

You can change the bit rate that your camera streams and records by selecting one of the two options available under the StreamCtrl drop-down menu. You have two options to choose from, BRC_CBR which stands for Constant Bit Rate or BRC_VBR which stands for Variable Bit Rate. Here is a short explanation of what the difference is between these two options. More information regarding how these work can be found on the web.

Constant Bit Rate: This means that each frame of your video will be created with the same amount of “bits” or information regardless of whether it needs it or not. This is usually good for streaming video as it will maintain a constant bandwidth over your network.

Variable Bit Rate: This means that each frame of your video can use more or less “bits” or information depending on the complexity of the image in that frame. This is usually good for increasing the overall video quality but will cause your bandwidth to fluctuate using more or less depending on the complexity of the scene. It also takes longer to encode using VBR because the process is more complex. This can cause issues when streaming video depending on the available bandwidth of your network.

If you have selected a constant bit rate you can define what the constant Bit rate is for this camera. Different cameras will be capable of streaming a different range of bit rates. The higher the bit rate the more “bits” or information will be available for the camera to encode with. This will increase the overall quality of the video which will, in turn, increase the amount of bandwidth needed.

If you have a camera that is capable of recording audio you can enable this by check marking the Audio Setup box. You can then select the type of encoding that the camera will use to record audio. The default encoding is G.711A however you can change this if you are experiencing problems with your audio.

 

You can adjust the Audio Frequency or bit rate of the audio you camera records by selecting one of the options in the Audio Frequency drop down menu. The higher the frequency the more information will be encoded. This will result in higher audio quality as well as larger file sizes. 16K is CD quality and is the default setting.

You can adjust the resolution settings for your sub stream by selecting one of the options in the Resolution drop down menu under the Extra Stream column. Depending on your camera you may have more or less options than shown here. D1 is also known as 720×480. CIF is also known as 352×240.

In the Network drop down you will see the following Icons. TCP/IP, Connect, PPPoE, DDNS, IP Right, SMTP, FTP, Multicast and Alarm Centre. (depending on the device you selected not all of these options may be available.) TCP/IP will allow you to modify your devices IP address, Connect will list the various port that your device uses, PPPoE will allow you to connect to your ISP, DDNS will allow you to create a dynamic domain, IP Right will allow you to block access from certain ip addresses or only allow connections from addresses that you have defined, SMTP will allow you to configure things like email, FTP will allow you to set up an FTP server.

To learn more about any of these options please click on the corresponding icon below

TCP/IP

Selecting TCP/IP will allow you to modify your devices IP address settings.  In this window, you may change the Mode from Static to DHCP.  DHCP stands for Dynamic Host Configuration Protocol. Selecting DHCP will allow your router to automatically configure your devices IP address settings to match your network settings. This will also allow the router to change the IP address of your device periodically. We recommend using DHCP to reduce connectivity issues when using MontavueGO to remotely access your NVR. You may also select Static which means that your router will not be able to configure your device, therefore, you will need to manually adjust your devices IP address settings to work on your network. This setting is generally only used when you need your devices IP address to remain the same or on more complex networks where IP addresses need to be managed and assigned by an IT department.

CONNECT

Clicking on Connect will allow you to view the various ports that your device is using to connect to your network and the internet. This is useful information if you need to port forward your router or you wish to view an RTSP stream using the VLC player or Blue IRIS. We do not recommend modifying the default ports as this may cause connectivity issues.

PPPOE

PPPoE (Point-to-Point Protocol over Ethernet) Is primarily used on DSL internet services where a PPPoE modem/router connects to the DSL service using the login information provided by the Internet Service Provider. Essentially this allows you to connect your NVR directly to the modem using the PPPoE username and password provided by your Internet Service Provider. Please, note that when using PPPoE you will need to disable UPnP to avoid interference with the PPPoE connection. For more information on setting up a PPPoE connection please contact your Internet Service Provider

DDNS

 DDNS stands for Dynamic Domain Name System. The main advantage for DDNS is If you have a dynamic IP address, (where your address can change monthly by your ISP if not static) the DDNS service will track and update with your new IP address automatically. So no matter what your numeric IP address is, your DDNS address will work even if your numeric IP address changes.

As of 12-31-2017 we will no longer support quickddns. As this service has been replaced by P2P functionality via MontavueGO, and Easy4ip. Customers can still use third-party dynamic domain name server platforms (such as DynDns, No-IP, etc.) to achieve remote device access and management. These options are available by clicking the server type drop down menu.

IP Right

IP Right will allow you to create a whitelist and blacklist of IP addresses. The Whitelist defines IP addresses that are okay to access your device. The Blacklist defines IP addresses that you do not want accessing your device. This can provide an added layer of security and will allow you to control who can access your device as well as what computer or device they can access it from.

To add a trusted IP address, select the Whitelist. Then click on ADD. you will see the pop-up window shown below. Enter the trusted IP address and click on Save. The process is the same for the untrusted IP addresses. Simply click on Blacklist instead of the Whitelist.

You can also define a list of trusted or untrusted IP addresses by changing the type to IP Section. You will then define the start and end IP address.

SMTP

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FTP

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Multicast

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Alarm Centre

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Coming Soon

Coming Soon

Coming Soon

GENERAL

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PTZ

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Account

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MAINTENANCE

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Gary Zito

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