Step by Step Instructions for port forwarding your NVR or IP Cameras
**This step is not necessary and is advanced. You can use the MontavueGO PC/Mac and MontavueGO Mobile app without port forwarding, you just scan the QR code or enter the serial number of your device and it connects from anywhere you have internet access.
1. Connect NVR and cameras to network with a CAT5 cable.
2. Download and install IP ConfigTool on local network computer from Montavue.com/wiki, under Software & App Downloads
3. Run the IP ConfigTool.
4. The IP ConfigTool should display your IP Cameras and NVR’s on your network. Click the, “” icon or type in the IP Address in your internet browser to access your NVR or camera.
5. Configure Internet Explorer or Google Chrome security settings or download the app or plugin to access the camera or NVR.
6. Login with default credentials or your new credentials if you have set them up with a new user name and password
Default: User Name: admin Password: admin
7. In the IP Config tool to the right under operate there is a little pencil edit button, click that and switch to static. Most routers assign connected devices a random IP address that is not currently in use by another device on your internal network. When a router or networked device reboots due to a power loss or other issue, the addresses will change and the port forwarding configuration will no longer work. For that reason, we recommend changing your NVR and camera network setting to a fixed, or “static” IP address which will not change. Additionally, you can do it another way if you have opened up your NVR or camera in your browser via IP address go to Main Menu -> Setup -> TCP/IP Change the IP Camera to, “Static” if the camera is currently set to, “DHCP”. You can also do this locally from the NVR, Main Menu ->Network Setting ->Click the edit pencil->Deselect DHCP if it is checked and then you will have a static IP
8. Open another tab and enter the, “Gateway” (your router’s IP address) address listed under your NVR’s Network settings. Example: 192.168.1.1, 192.168.0.1, 10.0.10.1
9. Login to your gateway or router and locate the, “Port Forwarding” section which is usually located in the advanced setup section.
10. Create port forwarding rules for each port you wish to forward for the NVR or camera. (Usually you will only need to forward the HTTP and the TCP port.)
Default Ports: TCP: 37777 UDP: 37778 HTTP: 80 RTSP: 554 HTTPS: 443
More advanced (optional): Additionally, you can change the HTTP port if you desire, but when accessing it remotely you need to enter the IP plus a colon, for example if your IP is 192.168.1.108 and you changed the HTTP port to 60 you need to enter 192.168.1.108:60
12. Hit, “Save” or “Apply” in the gateway/router interface, and open another tab.
13. Go to, “www.canyouseeme.org” and check that the ports you opened on the gateway.
13. If it says success on both ports you are good to go with port forwarding. Now you can use the IP address canyouseeme.org provides to access your NVR or camera remotely on any browser from around the world, in our example it would be 18.104.22.168. From there you would login and control your camera.
14. You can use port forward IP address in your internet browser, MontavueGO PC/Mac apps, and the MontavueGO Mobile Apps, also you can use it on many third party applications.